Behind the Curtain: Adventures in Continuous Improvement

Institute On-the-Job Training: The Sixth of Dr. Deming's 14 Points of Management

Understand why lack of proper training rather than a lack of employee effort creates bad operational outcomes, and gain insights on training measures that work. 

Improve Constantly and Forever: The 5th of Dr. Deming's 14 Points for Transformation

Gain insights into the importance of continuous improvement as a daily habit, with reduced costs as a result, not a goal. Understand why this approach extends to all disciplines and departments, not just manufacturing production. 

Don't Award Business Based on Price: The Fourth of Dr. Deming's 14 Points for Management

Delve into why Dr. Deming promotes the idea of selecting suppliers based on total cost and moving toward a single supplier for any one item. 

Quality Words from Dr. Deming: Cease Dependency on Inspection

Explore the meaning behind Dr. W. Edwards Deming's third point for management: Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

Adopt the New Philosophy: The Second of Dr. Deming's 14 Points for Management

Delve into the meaning behind Dr. Deming's second of 14 points for management transformation. Learn why it is meant as a wake-up call for management unwilling to change their culture, systems and how they treat their people. 

Create Constancy of Purpose: The First of Dr. Deming's 14 Points for Management

Explore the meaning behind "constancy of purpose," the first of Dr. Deming's 14 points for management transformation and learn why it is important to team-based continuous improvement. 

Why Dr. Deming and Why Today?

Delve into the teachings of Dr. W. Edwards Deming, statistician, management consultant and often referred to as the father of the quality movement. 

Key Factors that Accelerate or Impede Organizational Advancement: Summary

Podcast hosts John Dyer and Dr. Mohamed Saleh reflect on their favorite discussion topics from past episodes and highlight the No. 1 driver of organizational change.