Behind the Curtain: Adventures in Continuous Improvement

Hosts John Dyer and Dr. Mohammed Saleh discuss Dr. Deming's 14th point for management: Put everybody in the company to work to accomplish the transformation. The transformation is everybody's job. The hosts also outline the potential misuse of lean specialists. 

Understand the essential requirements to building an organization of thinkers rather than button-pushers, and delve into how AI should contribute to building a learning organization. 

Explore why pride of workmanship is important as well as common barriers that destroy it within an organization. 

Explore what the podcast hosts describe as Dr. W. Edwards Deming's "most controversial" point for management, one that many executives have a problem with. 

Learn why Dr. Deming called Point 10 his "biggest pet peeve" among the 14 points for transformation. One hint: It blames the workers. 

Learn how silos encourage local optimization at the expense of the whole, and gather tools to break down those barriers. 

Understand fear's invisible impact on KPIs and its destructive effects on innovation. 

The aim of leadership is to help people and machines and gadgets do a better job— not to put out fires or be the hero.